3/10/2024 0 Comments Color me mine naperville prices![]() Has anyone had any experience, or been able to get through to this company? ![]() It is a convenient way to deny claims when service isn't done at the home dealership- "oh you didn't get everything done at the dealer and didn't let us know up front. I tried calling about a dozen times today and was disconnected each time. So how can I call to let them know I am servicing it outside of your dealer. When I called that number it rings a few times and disconnects me. Call the administrator at 84 to report any maintenance performed outside of Gerland Dealership." The purpose of this call is for record keeping purposes only, there is not, nor will there ever be a requirement to return to the dealership listed above or any other specific repair facility for maintenance. In the event maintenance is performed by a repair facility outside of a dealer listed above, the administrator must be contacted in advance of any service performed. "It is recommended that you maintain your vehicle at one of our Gerald Family of dealership. In going through all of my paperwork you gave us I was looking closer at the lifetime warranty paperwork. The paperwork I was sent home with said the following. They were the best price and I figured the cherry on top was the "lifetime powertrain warranty" the problem is that I am 2 hours away and will not be doing my service at Gerald. ![]() I recently picked up my 2021 Outback Limited from Gerald in Naperville.
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